We had the pleasure of being serviced by Adam of Baltimore Door & Lock, he replaced our front door Kwikset handle, his service was top-notch, he was right on time, very efficient and very detailed in his work, the new door handle looks great, works great, and feels very sturdy, Adam even went the extra mile and made us 2 extra key free of charge, it is very hard to come by a person as trustworthy and easy to work with as Adam and we certainly recommend him.